If you’re looking to remove your Vivint doorbell camera from the wall, you’ve come to the right place. Vivint’s security cameras are known for their quality and advanced features, but there may come a time when you need to relocate or replace your camera. In this guide, we will walk you through the steps to safely and efficiently remove your Vivint doorbell camera from the wall and the app.

Prepare Your Tools

Before you begin the removal process, it’s essential to gather the necessary tools. These tools will not only make your job easier but also ensure that the camera is removed without any damage. Here’s what you’ll need:

1. Tester

A tester is a crucial tool to ensure that there is no electrical current running through the wires during the removal process. Safety should always be your top priority.

2. Pair of Gloves

Wearing gloves is essential to protect yourself from any potential electrical hazards and to handle the camera and wires safely.

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3. Screwdriver

A screwdriver will be required to remove screws holding the camera and mounting bracket in place.

Now that you have your tools ready, let’s proceed with the removal process.

Disable Vivint Smart Home System

The Vivint Doorbell system is designed with security in mind, and it’s important to disable it before proceeding with the camera removal. Here’s how to do it:

  1. Open your Vivint app.
  2. Locate and eliminate any warning notifications related to the doorbell camera.
  3. Confirm in the app that the entire Vivint system has been disabled and eliminated.

Turn Off the Power

Safety is paramount when working with electrical devices. Before you start removing the camera, follow these steps to turn off the power:

  1. Locate the power source for the doorbell camera.
  2. Switch off the power source and unplug the camera.
  3. Keep all wires away from you to prevent any accidental contact.

Remove the Panel Cover

With the power turned off, you can now proceed to remove the panel cover:

  1. Ensure that there is no electrical current passing through the doorbell by using a tester.
  2. If the tester’s light blinks, it indicates current is still present, so wait until it shows no current.
  3. Use a screwdriver to remove the screws securing the panel cover.
  4. Gently push the tab and pull the cover out and down.
  5. Hang the panel cover on the back plate for safekeeping.

Remove the Mounting Bracket

The next step involves removing the mounting bracket from the wall:

  1. Use a screwdriver to detach the screws securing the bracket to the wall.
  2. Once the screws are removed, the bracket will easily disconnect from the wall.
  3. Store the bracket in a safe place for reassembly after the camera removal.
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Disconnect Power Wires

After removing the mounting bracket, you’ll need to disconnect the power wires:

  1. Identify the wires coming from the wall, which supply current to the doorbell.
  2. Carefully pull out all the wires and set them aside for later use when reinstalling the doorbell.

Patch the Holes

With the mounting bracket removed, you may have holes in your wall. To clean up the appearance of your wall, follow these steps:

  1. Use spackle or putty to fill in the holes left by the mounting bracket.
  2. Allow it to dry, and then sand it smooth.
  3. Paint over the patched areas to match your wall’s color for a seamless finish.

Frequently Asked Questions (FAQ)

How to Remove Your Vivint Camera from the System?

To remove your Vivint camera from the system, follow these steps:

  1. Access the device settings in your Vivint app.
  2. Locate the Vivint doorbell camera you wish to remove.
  3. Tap on the camera.
  4. Go to “Camera settings.”
  5. Scroll down and locate the “Remove” button.
  6. Uninstall the camera from the system.

Can I Reuse the Mounting Bracket After Removing It from the Wall?

Yes, you can reuse the mounting bracket if it’s still in good condition. Be sure to keep it safe until you are ready to reinstall the camera.

How to Reboot Your Doorbell Camera?

To reboot your doorbell camera, follow these steps:

  1. Press and hold the doorbell camera key for 10-15 seconds.
  2. Keep pressing until the doorbell camera LED indicator blinks yellow twice.
  3. Release the button and wait for the light to turn white. The reboot is complete when the light turns solid white.
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Can I Use the Vivint Doorbell Camera Without Service?

No, Vivint cameras cannot be used without service. You need to purchase the Smart Home Video Monitoring monthly subscription plan to use the camera.

Why Is Vivint’s Doorbell Not Ringing in the House?

If your Vivint doorbell is not ringing inside your house, consider these steps:

  1. Check the power supply with a voltmeter for continuity.
  2. Examine the doorbell’s chime box for any issues and replace damaged parts.
  3. Verify if the speaker volume is too low, preventing the doorbell from producing sound.

Can I Remove the Vivint Doorbell Camera from the Wall Without Turning Off the Power Supply?

No, it’s essential to turn off the power supply before removing the camera to avoid any damage or electric shock.

Does Vivint Remove Equipment?

Yes, you can remove your system yourself, or you can opt for professional removal by a Smart Home Pro for a fee.


The Vivint doorbell camera is a state-of-the-art security device that adds convenience and peace of mind to your home. Whether you’re relocating the camera or making upgrades, following these steps carefully will ensure a smooth removal process. Remember to prioritize safety, and don’t hesitate to seek professional assistance if needed. With the right tools and precautions, you can successfully remove and reinstall your Vivint doorbell camera as needed.

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