my geeni camera not recording 14041

My Geeni Camera Not Recording

If you are having trouble with your Geeni camera not recording, there are several troubleshooting steps you can take to resolve the issue. In this article, we will provide you with a detailed guide on how to troubleshoot your Geeni camera when it’s not recording.

We will also provide you with some common reasons why your Geeni camera may not be recording and how to fix them.

Common Reasons Why Your Geeni Camera is Not Recording

Here are some common reasons why your Geeni camera may not be recording:

  • Connection Issues: Ensure that your camera is connected to a reliable Wi-Fi network. Any issues with the network can cause the camera to not record on the cloud.
  • SD Card Issues: If you are having problems recording on your Geeni camera through SD card storage, formatting the SD card may resolve the issue. Be sure to back up any valuable data before formatting the card.
  • Power Issues: Ensure that the camera has a reliable power source and that the cables are connected correctly.
  • Firmware Issues: Make sure that the camera’s firmware is up to date. Updating the firmware may help resolve the recording issue.

Troubleshooting Steps

Here are some troubleshooting steps you can take to resolve the issue:

  1. Check Your Connection: Ensure that your camera is connected to a reliable Wi-Fi network. Any issues with the network can cause the camera to not record on the cloud.
  2. Format the SD Card: If you are having problems recording on your Geeni camera through SD card storage, formatting the SD card may resolve the issue. Be sure to back up any valuable data before formatting the card.
  3. Power Cycle the Device: Try power cycling the camera by disconnecting it from the power source for at least a minute and then reconnecting it.
  4. Update the Firmware: Make sure that the camera’s firmware is up to date. Updating the firmware may help resolve the recording issue.
  5. Check for Hardware Issues: Ensure that the camera has a reliable power source and that the cables are connected correctly.

If you have tried these solutions and the camera is still not recording, it is recommended to contact Geeni customer support for further assistance.

Conclusion

In conclusion, if you are having trouble with your Geeni camera not recording, there are several troubleshooting steps you can take to resolve the issue. Ensure that your camera is connected to a reliable Wi-Fi network, format the SD card, power cycle the device, update the firmware, and check for hardware issues.

If you have tried these solutions and the camera is still not recording, it is recommended to contact Geeni customer support for further assistance.

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