Smart home technology has revolutionized the way we secure and monitor our homes. Geeni, a brand known for its affordable and innovative smart security cameras, has gained popularity in the market. However, some users encounter issues with the camera’s speaker not working.
Here’s a comprehensive guide to troubleshooting this common problem.
Table of Contents
Common Issues and Solutions
When the speaker of your Geeni camera is not functioning, several factors could be at play. Here are some common issues and the steps to resolve them:
1. Check App Settings:
- In the Geeni app, navigate to “Camera Settings” under “My System” and ensure that the “Microphone” option is switched on.
- Allow the Geeni app access to your phone’s microphone and speakers in your phone settings.
2. Remove Obstructions:
- Gently shake the camera after taking it off the magnetic mount to remove any water or dust from the speaker/microphone.
3. Ensure Microphone Access:
- Make sure that you have allowed the Geeni app access to your phone’s microphone and speakers in your phone’s settings.
4. Increase Device Volume:
- Check your mobile phone’s media volume to ensure it is not turned off or too low. Also, increase the device’s volume under ‘Settings’ using the ‘Sound’ option.
Contacting Support
If the issue persists after attempting the above steps, it is advisable to contact Geeni’s customer support for further assistance. Their support team is known for promptly addressing issues and providing effective solutions.
Conclusion
In conclusion, while the Geeni smart security cameras offer great features and affordability, occasionally technical issues such as the speaker not working may arise. By following the troubleshooting steps and seeking support when needed, users can ensure the seamless operation of their Geeni cameras.
Remember, the key to a successful resolution is to provide a detailed description of the problem and the steps already taken when seeking support from the manufacturer.
Sources:
