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Why Does My Wyze Camera Keep Going Offline? Troubleshooting

Wyze cameras are popular for their affordability and features, but it can be frustrating when they keep going offline. There are several reasons why this might happen, and fortunately, there are also various solutions to address the issue.

In this article, we’ll explore the reasons behind Wyze camera offline issues and provide solutions to help you keep your camera connected and functioning properly.

Common Reasons for Wyze Camera Offline Issues

Here are some common reasons why your Wyze camera may be going offline:

  1. Weak Wi-Fi Signal: If your camera is too far from the router or there are obstacles causing interference, it can result in a weak Wi-Fi signal, leading to offline issues.
  2. Power Issues: Insufficient power supply or faulty cables can cause the camera to go offline intermittently.
  3. Firmware Updates: Sometimes, firmware updates can lead to temporary offline status as the camera reboots and reconnects to the network.
  4. Network Congestion: High network traffic or congestion can impact the camera’s ability to stay online consistently.
  5. Camera Overheating: Overheating can cause the camera to shut down as a protective measure, leading to offline status.
  6. App or Server Issues: Problems with the Wyze app or server can also result in the camera appearing offline.

Solutions to Keep Your Wyze Camera Online

Now that we’ve identified some common reasons for Wyze camera offline issues, let’s explore potential solutions to address these problems:

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Weak Wi-Fi Signal– Move the camera closer to the router
– Use a Wi-Fi extender or booster
– Ensure there are no large obstacles between the camera and the router
Power Issues– Use the provided power adapter and cable
– Ensure a stable power source
– Consider using a UPS (Uninterruptible Power Supply) for consistent power
Firmware Updates– Allow the camera to complete the update process
– Ensure the camera is running the latest firmware version
Network Congestion– Schedule camera usage during off-peak hours
– Upgrade your internet plan for higher bandwidth
Camera Overheating– Place the camera in a well-ventilated area
– Avoid direct sunlight or other heat sources
App or Server Issues– Check for app updates and install them
– Monitor Wyze’s official channels for any server issues

By addressing these potential issues and implementing the suggested solutions, you can improve the stability and reliability of your Wyze camera connection.

Preventive Measures

In addition to troubleshooting specific issues, here are some preventive measures to maintain proper care and management of your Wyze camera equipment:

  • Always follow manufacturer recommendations regarding power sources and placement.
  • Regularly check for firmware updates and install them promptly.
  • Monitor your network for any connectivity issues that may affect the camera’s performance.


In conclusion, Wyze cameras may go offline due to various factors such as weak Wi-Fi signal, power issues, firmware updates, network congestion, overheating, or app/server issues. However, by understanding these potential reasons and applying the appropriate solutions, you can minimize offline occurrences and ensure that your Wyze camera remains connected and functional.

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Remember to regularly check for firmware updates, maintain a stable power supply, and optimize your Wi-Fi network to provide the best possible environment for your Wyze camera to operate seamlessly.

By following these guidelines, you can maximize the performance of your Wyze camera and enjoy uninterrupted monitoring and security in your home or business.

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