why is my geeni camera blinking blue 14512

Why is My Geeni Camera Blinking Blue – Solved

Geeni cameras are a popular choice for home security and monitoring. However, like any electronic device, they can sometimes experience issues. One common problem is the Geeni Camera’s blue blinking light, which indicates that the camera has lost its internet connection.

In this article, we’ll provide a detailed guide on how to troubleshoot this issue and get your Geeni camera back up and running.

Geeni Camera Blinking Blue Troubleshooting Steps

Step 1: Update Firmware

One of the first things you should do when your Geeni camera is blinking blue is to update its firmware. Outdated firmware can cause connectivity issues and prevent the camera from connecting to WiFi. To update the firmware, follow these steps:

  1. Open the Geeni app on your smartphone or tablet.
  2. Tap on the “Menu” icon in the top-left corner of the screen.
  3. Select “Settings” from the dropdown menu.
  4. Tap on “Firmware Update” and follow the on-screen instructions to update the firmware.

Step 2: Reset Camera

If updating the firmware doesn’t resolve the issue, you may need to reset your Geeni camera. Resetting the camera will restore it to its factory default settings, and you will need to reconfigure it. Here’s how to reset your Geeni camera:

  1. Locate the reset button on the back of your Geeni camera.
  2. Press and hold the reset button for 10 seconds.
  3. Release the reset button and wait for the camera to restart.
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Step 3: Reset Router

Sometimes, the issue may not be with your Geeni camera but with your WiFi router. If you’ve tried updating the firmware and resetting your camera without success, consider resetting your router. Here’s how to reset your router:

  1. Locate the reset button on your router.
  2. Press and hold the reset button for 10 seconds.
  3. Release the reset button and wait for the router to restart.

Step 4: Check for Physical Damage

If none of the above steps work, there may be physical damage to your Geeni camera. Inspect the camera for any visible damage, such as cracks or dents. If you find any, consider replacing the camera.

Step 5: Improve Network Connection

A stable WiFi connection is crucial for your Geeni camera to function correctly. Here are some tips to improve your network connection:

  1. Place the camera closer to the router: The closer your camera is to your router, the stronger the WiFi signal will be.
  2. Use a reliable power source: Ensure that your camera is connected to a stable power source.
  3. Avoid interference: Keep your camera away from other electronic devices that may interfere with the WiFi signal, such as microwaves or cordless phones.
  4. Change the WiFi channel: If you’re using a dual-band router, try changing the WiFi channel to one that’s less crowded.

Conclusion

In conclusion, troubleshooting your Geeni camera when it’s blinking blue can be a frustrating experience. However, by following the steps outlined in this article, you should be able to resolve the issue and get your camera back up and running. Remember, a stable WiFi connection is key to optimal camera performance. If you’ve tried all the steps and still can’t get your camera to connect, consider contacting Geeni support for further assistance.

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