Arlo has established itself as a prominent player, offering innovative solutions for safeguarding homes and businesses. However, like any technology, Arlo cameras can encounter certain challenges. One such issue is the dreaded “Maximum of 5 Camera Streams are Supported Simultaneously” error. If you’ve encountered this message, don’t panic. In this guide, we’ll walk you through effective solutions to resolve this error and get your Arlo cameras up and running smoothly once again.
Understanding the Error Message
The error message “Maximum of 5 Camera Streams is Supported Simultaneously” indicates that your Arlo system has reached its limit for handling live camera feeds. This can be frustrating, especially if you’re trying to monitor multiple areas simultaneously. However, fear not – there are practical steps you can take to overcome this challenge.
Fix 1: Factory Reset the Base Station
When troubleshooting this issue, the simplest solution can often yield the best results. Resetting the Arlo base station is a quick and straightforward step that can effectively address the problem. Follow these steps to perform a factory reset:
- Remove all devices from the base station.
- Locate the reset button on the base station and hold it down.
- Release the reset button after a few seconds.
- Once the base station is reset, re-sync the cameras to it.
This process essentially restores the base station to its default settings and can often resolve the error message. Remember to remove all devices from the “Settings > My Devices” menu before resetting the base station to ensure a smooth reset.
Fix 2: Power Cycle the Cameras
Another effective approach is to power cycle the cameras themselves. Here’s how to do it:
- Disconnect the batteries from the camera.
- After a brief pause, reconnect the batteries.
- Observe the LED indicators on the camera.
The LED indicators provide valuable insights into the camera’s status:
- LED Off: The batteries still have sufficient power.
- Rapid Blue Blink: Successful synchronization with the base station.
- Slow Blue Blink: Re-sync the camera to the base station.
- Amber Blink: Replace the batteries.
By interpreting these indicators, you can determine whether the camera needs re-syncing, new batteries, or if it’s ready for use. Addressing these issues can potentially eliminate the error message.
Fix 3: Disconnect and Reconnect Devices
Sometimes, a simple disconnection and reconnection can work wonders. Follow these steps:
- Disconnect one camera from the base station.
- Observe if the other cameras start functioning.
- Reconnect the initially disconnected camera.
- Check if the error message persists.
This workaround can swiftly resolve the error and restore normal camera functionality.
Fix 4: Contact Arlo Support
If none of the previous solutions alleviate the issue, don’t lose hope. Arlo provides customer support to assist in resolving complex problems. Here’s what you can do:
- Reach out to Arlo’s customer support.
- Explain the issue and the steps you’ve already taken.
- Request a detailed troubleshoot tailored to your situation.
Arlo’s support team has in-depth knowledge of their products and can guide you through advanced troubleshooting steps. While this option might take longer, it’s a valuable resource for addressing persistent problems.
Conclusion
Encountering the “Maximum of 5 Camera Streams are Supported Simultaneously” error on your Arlo security cameras can be frustrating, but it’s not insurmountable. By following the strategies outlined in this guide, you can troubleshoot and resolve the issue effectively. Remember, technology hiccups are a natural part of the digital landscape, and Arlo’s support and community are here to assist you on your journey to seamless security surveillance.
In conclusion, whether it’s through factory resets, power cycling, or seeking professional assistance, you can overcome this challenge and continue enjoying the benefits of your Arlo security system.
Don’t let technical glitches deter you – with the right approach, you can conquer any obstacle and maintain a secure environment for your home or business.