If you’re having trouble connecting your Geeni camera to your Wi-Fi network, you’re not alone. Many users have reported issues with the camera not pairing or connecting to the network. Fortunately, there are several troubleshooting steps you can take to resolve the problem.
In this article, we’ll go over some of the most common reasons why your Geeni camera won’t connect to Wi-Fi and provide solutions to help you get it up and running.
Table of Contents
Why is my Geeni Camera not Connecting to WiFi?
There could be several reasons why your Geeni camera is not pairing. Here are some options for resolution of the problem:
- Make sure the camera is plugged in and in pairing mode.
- Check whether there are any Internet connection problems.
- If the Wi-Fi signal is too weak, reset your Wi-Fi router and try again.
Geeni Camera Cannot Connect to Wi-Fi Network
If your Geeni camera is not connecting to your Wi-Fi network, here are some troubleshooting steps you can take:
- Check your Wi-Fi signal strength: If the Wi-Fi signal is too weak, your camera may not be able to connect to the network. Move your camera closer to the router or try resetting your router to improve the signal strength.
- Reset your camera: If your camera is not connecting to the network, try resetting it to its factory settings. To do this, locate the reset button on the back of the camera, press and hold it for 10 seconds, and release it. Wait for the camera to reboot and try connecting it to the network again.
- Create a new Wi-Fi network: If your camera is still not connecting to the network, try creating a new Wi-Fi network with a unique name (SSID) just for your camera. Make sure the WPA type is WPA/WPA2, and the Hidden switch is set to the Off position. Once you’ve created the new network, clear out all of the information you originally entered for the camera’s setup and then create your wireless connection to your new Wi-Fi network.
- Contact customer support: If none of the above steps work, contact Geeni customer support for assistance.
Geeni Camera Won’t Connect to T-Mobile Wi-Fi
If you’re a T-Mobile Internet user and your Geeni camera won’t connect to the network, here are some troubleshooting steps you can take:
- Create a new Wi-Fi network: Try adding a new Wi-Fi network for the camera using the T-Mobile app. Tap the Network tab on the bottom, then the “+” button on the lower right. Create a new 2.4 GHz Wi-Fi network with a unique name (SSID), just for your camera. Make sure the WPA type is WPA/WPA2, and the Hidden switch is set to the Off position. Scroll down and tap Save. Your gateway will restart. Once the gateway is back up, go to your camera’s setup page and clear out all of the information you originally entered for its setup and then create your wireless connection to your new Wi-Fi network.
- Check your Wi-Fi signal strength: If the Wi-Fi signal is too weak, your camera may not be able to connect to the network. Move your camera closer to the router or try resetting your router to improve the signal strength.
- Reset your camera: If your camera is not connecting to the network, try resetting it to its factory settings. To do this, locate the reset button on the back of the camera, press and hold it for 10 seconds, and release it. Wait for the camera to reboot and try connecting it to the network again.
- Contact customer support: If none of the above steps work, contact T-Mobile customer support for assistance.
How to Connect Geeni Camera to New Wi-Fi
If you need to connect your Geeni camera to a new Wi-Fi network, follow these steps:
- Open the Geeni app on your smartphone or tablet.
- Tap on the camera you want to connect to a new Wi-Fi network.
- Tap on the settings icon in the top right corner of the screen.
- Tap on “Wi-Fi Settings.”
- Tap on “Change Wi-Fi Network.”
- Follow the on-screen instructions to connect the camera to your new Wi-Fi network.
Note: Make sure that your smartphone or tablet is connected to the same Wi-Fi network that you want to connect your Geeni camera to.
Conclusion
Connecting your Geeni camera to your Wi-Fi network can be a frustrating experience, but with the troubleshooting steps outlined in this article, you should be able to get it up and running in no time. Remember to check your Wi-Fi signal strength, reset your camera, and create a new Wi-Fi network if necessary. If you’re still having trouble, don’t hesitate to contact customer support for assistance.
Sources:
